RE: What makes your business different? What makes you stand out?
What’s something that your business or the business you work for different? Is there something you provide customers that make you better then the guy down the street? Is there something that makes your customers come back time and time again besides good customer service and fixing the issue the right way.
First off, good customer service and fixing the issue the right way are something that I hope set’s me apart. Of course these are things that every company claims, whether they actually do is speculation. This is a complicated industry with lots of pieces that are often overlooked or possibly under appreciated from the consumer stand point.
That being said I enjoy putting extra effort on the front end to try and design a proper system. I do residential so this includes Manual J/S/T/D. For remodel jobs, I’ve started making 3D models and videos for customer feed back and design. I’ve currently been interested in moving more into the Home Performance side to deliver better comfort / durability to my customers.