RE: Career Planning in Management and Beyond

Hello all,

I’ve been struggling with a question the past few weeks about my career path in this industry.

Right now, I’m currently employed by a company that deals mainly in residential retrofits and service.  We compete with some other large residential companies here in the Atlanta area.

Recently, I became manager of their newly formed warranty department with the charge to build a team and grow it.  I also included training in my job description as its one of my passions.  My vision for the company is to help every HVAC related department (service, maintenance, warranty, install, and sales) to become better at their tasks.

My conundrum is that it doesn’t feel as if the higher ups in the company want to invest in doing things “the right way”; gross profit margins, budgets, and bottom lines receive much more focus.

I’m trying to be understanding of the forces at work here against the company.  We were recently bought out by a larger company out of state with the goal of growing.  It seemed like I could be a force for good by injecting best practices into our growth plans, but I’m constantly reminded that the company is much more interested in growing quickly rather than growing correctly.

Should I, as someone who values honesty and integrity, continue to stick with a company that doesn’t share my core beliefs?  Or should I continue to try to make a change for the better where I’m at?

Thanks in advance for the help.

oldthinker Parts Changer Asked on March 4, 2018 in Business Talk.
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5 Answers

I was a mechanic in a different field working for a large corporation for 2 years. Strict safety rules prevented me from being able to do preventative maintenance while customers were in the building, and obsession with the bottom line prevented me from being able to clock in while the building was unoccupied to do what I needed to do.

I dealt with it at first- took the 15 minutes each morning before customers showed up to slap as much oil on each machine as I possibly could, but things continued to get worse. Before everything got corporate-ized, i would have a machine breaking down 2 or 3 times a week. By the time I quit that place I would have 11 or 12 calls a night.

With upper management that far detached from me, there was no way I was going to change anything.. so I left.

Seems like you’re in a similar situation. I think if I was you I would stick around to see if things actually get worse before I jumped ship. Who knows, they might surprise you.

Super Tech Answered on March 5, 2018.
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